Online Customer Service

Customer Service: Four Tips For Getting It Right

Great customer service is key for retaining your clients and maximizing profits. It doesn’t matter if you do business face to face, or through ecommerce, getting the customer service basics correct will bring buyers back again and again. Differentiate Yourself from the Competition These days, marketing savvy companies are using exceptional or unique customer service…

Read More
Hello Kitty Tiolet Rolls

When Brand Extension Goes Wrong: Bizarre Promotional Products

In industry speak, when a brand releases a product that departs from their usual product line, this is known as ‘brand extension.’ Entrepreneur Richard Brandon is perhaps the master of brand extension, with Virgin encompassing everything from air travel (very successful) to bridal fashion (not so successful). Clearly, brand extension can be very powerful when…

Read More
Martha Stewart as a personal brand

10 Unquestionable Personal Brand Building Tips For The Self Made

Martha Stewart is one of the greatest examples of personal brand in our times What is a personal brand, you ask? Well it’s nothing other than your own reputation! The knowledge you possess, your level of trustworthiness and the legitimacy of the business/institute you represent work together to develop your personal brand. If you are…

Read More