People always like remind that the business world is rough. I’m sure that you’ve heard time and time again that 80% of new companies fail within the first 18 months. If you’re a young entrepreneur, you shouldn’t worry too much about it, because the matter of the fact is – that statistic is nothing more…
You must have some solid ideas on how to implement your customer service even before opting for a company registration Singapore. You have a reason to do so. We all have a few good or bad experiences to share about the customer care. Is it not? If you are a proud owner of a…
Every business tries to deliver good customer service, but the standards of customer service from business to business can vary greatly. To ensure your employees provide good customer service, it has to be part of the company ethos. For example, if the managing director of a company doesn’t value customer service, how can you expect…
Online technical support is a quickly developing industry. Today, there are numerous companies that offer resolute, dependable and reasonable IT help to the customers. Tech support company being one of them, provides domestic clients as well as international businesses with top notch online and on-site tech support services. Today you can easily outsource your technical…
How much can your customers learn from you before they even pick up the phone or click on the “send” button in their email program? That foundation of information is what’s known as a knowledge base. What it is depends on what products or services your business sells or provides. Perhaps you’re in a B2B…
Telecom industry has grown enormously in the past years and have made significant place for itself among the masses. In today’s era, it seems as if there would be no world without the telecom services. People have become so used to it that even an idea of changing the service provider gives a mental stress….
It is common sense and a wish of every new entrepreneur to be the best in his/her particular business and distinguish it from other competitors. Still, this kind of endeavor requires time and patience, and most importantly, hard work. Everyone wants to be the best in what they do, and one has to consider this…
It is true that there are ample of companies out there over the internet that provides or some just claims to provide just the right services needed for car carriers, movers and shifters but you have to find the correct one for you because they are not all the same. Sometimes people just carry the…
Each time a consumer buys goods or service, he uses the decision process. It may be used consciously or unconsciously. The consumer may use extended, limited or routine decision making depending upon the degree of search, level of prior experience, frequency of purchase, amount of perceived risk and time pressure. Extended consumer decision making Limited…
Getting ready for the day of love? Retail space is filled with all the romantic gifting items and around Valentine’s day every retailer wants to be prepared for the surge in sales. More than sales this is also a great social occasion to reach out to people. A good Vday engagement could be the holy grail…
Telemedicine refers to the usage of telecommunication methods to provide healthcare and medical services remotely. The use of telemedicine has spread widely and is now becoming an integral part of the healthcare delivery experience. The underlying idea is to connect healthcare seekers with healthcare providers through appropriate technology solutions resulting in remote healthcare delivery experience….
What generational group is driving big changes to virtually every aspect of our lives? It’s Millennials, that often-studied group of people born after 1980. They’re culturally and ethnically diverse, they have shorter attention spans than goldfish, and they form almost a quarter of the U.S. population. And while they’re much to differentiate them, there are…
The medical science has evolved in its treatment and cures but the aspect of patient care has also come a long way. As medical care industry expands, nursing has become more than just observing and monitoring the patient. Modern medical facilities give major stress on patient’s experience throughout the stay and even continued attention after…
Much of the brand marketing landscape today centers around consumer perception. Gone are the days when blatant advertising alone did the trick and people flocked to buy the latest novelty to please themselves. Actually, there is very little novelty factor left in products and services. Competition is both severe and simultaneous. The core aspect of…
When consumers see a product advertised online or on television they don’t often head to a website to buy the product right away. More often then not most consumers will do further research on the product before buying. Only 2% of customers buy on their first visit to a website. Because of the proliferation of…
In modern age of transportation, air travel is a highly sought after service and the airline brands are the top dogs of business. Quite naturally it brings a lot of competition to the industry and it is true that operating an airline is not a job for the weak hearted businessman. Well, airline brands may…
Keeping your customers happy is a key facet of running a well-respected, profitable business. But how do your customers get in touch with you to let you know when they have a question about your product or service? Some customers may simply pick up the phone, while others may prefer to search your FAQ section…
