Online Customer Service

Customer Service: Four Tips For Getting It Right

Great customer service is key for retaining your clients and maximizing profits. It doesn’t matter if you do business face to face, or through ecommerce, getting the customer service basics correct will bring buyers back again and again. Differentiate Yourself from the Competition These days, marketing savvy companies are using exceptional or unique customer service…

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What Is Dangerous Goods Training And Why Is It Useful?

The definition of dangerous goods varies slightly from one country to the next. In the USA and Australia dangerous good are defined as chemicals, manufactured products, mixtures, articles and substances that pose a risk to the lives of animals, the environment and that of people. If these goods are not handled correctly they can cause…

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workers safety

Then And Now: A Look At Worker’s Safety

If you completed any sort of United States history class in high school, I’m sure you’ve heard of the Triangle Shirtwaist Factory fire, a tragedy that killed 146 young, mostly immigrant women and girls. The public outrage over the tragedy sparked the Progressive Era and ushered in muckraking journalism that exposed the corporate greed and…

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Hello Kitty Tiolet Rolls

When Brand Extension Goes Wrong: Bizarre Promotional Products

In industry speak, when a brand releases a product that departs from their usual product line, this is known as ‘brand extension.’ Entrepreneur Richard Brandon is perhaps the master of brand extension, with Virgin encompassing everything from air travel (very successful) to bridal fashion (not so successful). Clearly, brand extension can be very powerful when…

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Investing in green economy

Why Should You Invest In Green In 2014

Global transitioning to a green economy is evolving surely and steadily, and there are substantial benefits to embracing renewable energy resources in 2014. Experts agree that sustainable development is the wave of the future as the global shift towards reducing our carbon footprint continues. Contemporary investments seek to capitalise on trends in this arena with…

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Construction site safety equipment

Construction Site Safety Requirement: A Detailed Guide

Most of the commercial constructions are big projects and such construction site is a potentially dangerous environment; health and safety standards have to be observed strictly and maintained at all times. Each project should have a safety management system in place that outlines the policies, processes, instruction, and documentation that will serve to establish the…

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Nest Thermostat

Is Nest The Best? (Comparing Some Of The Smart Thermostats In The Market)

As homeowners are becoming increasing energy conscious, many are turning to using smart thermostats to help heat and cool their home more efficiently. While the Nest is probably the best known out of all the smart thermostats currently on the market, several of the others now available are proving to be formidable competitors to the…

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Data security breaches

Lessons From Heartbleed – How to Stop Security Breaches in your Company

In April 2014, the Heartbleed bug compromised huge swathes of the internet – including Facebook, Tumblr and Yahoo Mail. Millions changed their passwords in order not to lose secure information and data. It was a wake up call to many of us – we are very comfortable with the convenience of having our lives stored…

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