Keeping your customers happy is a key facet of running a well-respected, profitable business. But how do your customers get in touch with you to let you know when they have a question about your product or service? Some customers may simply pick up the phone, while others may prefer to search your FAQ section…
Your brand image is what distinguishes you from the competition on several grounds and helps you build a company name, goodwill, trust and reliability with customers. This point can be clearly highlighted with the example of the leading soft drink company, Coca-Cola. According to an article on designcouncil.org, a survey done in 2007 showed that…
Are you among business owners who believe risk management culture is just an over-hyped theory? If yes, let me help you understand why you may be mistaken. There are solid reasons why you should propagate good risk management culture in an organization. For instance, analyse the recent financial crisis. Significant losses ensued from ignorance, negligence…
Starting a new software company in India can be a very exciting venture for any man or woman with the talent and the drive to succeed. As our technology continues to deliver more and more phenomenal things to us on a daily basis, the need for containing development of software is critical to continue the…
Most organizations work out ways to improve productivity through activities. While it is not possible to always keep the employees engaged, most organizations ban social media and other websites that are not relevant to the work. These efforts are temporarily effective as soon the people find out new ways to waste time. We think that…
In order to impress visiting clients, attract the most creative staff and encourage the free flow of ideas, advertising agencies pull out all the stops when it comes to interior design. Each company attempts to build something bigger and better than the last, resulting in some of the most unconventional – and awesome – offices…
What is a fire risk assessment? A fire risk assessment analyses the dangers in a particular property or premises to make sure that fire is unlikely to break out, and to mitigate the damage should this happen. A fire risk assessment involves; Identifying fire hazards. Identifying people who are at risk. Evaluating, removing or reducing…
Getting a job when you leave University is not the same as it used to be. No, we’re not talking about the number of graduates who potentially end up without work when they complete their studies or end up working in McDonald’s or somewhere similarly irrelevant to their degree, but at the number of graduate…
Health problems have been known to come from stress for years. Did you know that stress can also have a dramatic affect on both your performance at work, and the bottom line of your company? The body gets stressed and sends hormones through our body that effects brain function. While stressed, the brain will have…
Employee morale is one of those things that, as an office manager, falls under your jurisdiction. Keeping employee morale high can be quite a challenge, though, as years of success of the comic strip Dilbert illustrates quite vividly. Most managers solve this problem by taking office field trips to a baseball game or an extended,…
If the product you ordered never arrived – or when it did, it arrived broken – you’ll want to get in touch with that company ASAP and see a fast resolution, whether that’s your money back or a replacement product. But often it’s just not that simple. Pick up the phone and you’re likely to…
A former top Australian healthcare official has proposed new measures to address the shortage of healthcare services in rural areas of the country. The proposal, which has been backed by the Pharmacy Guild of Australia, seeks to expand on the duties that pharmacists are licensed to perform within the Australian healthcare system, bringing them more…
It’s the bane of any company’s existence, yet it’s one thing that a business absolutely cannot live without. Yep, those dreaded ink and paper costs are an inevitable part of running any successful company. But while this is a necessary expenditure that can’t be overlooked, there are several ways of lessening the cost of such…
If you work in construction then you’ll already know that without due care and attention the industry can be dangerous. There are all sorts of health and safety regulations that need to be taken into account and if that doesn’t happen, the results can be fatal. Any company owner in construction is legally obligated to…
Do you have what it takes to start your own business? The American Dream is to be your own boss, but only select few have the drive, determination and know-how to run a successful business. Although entrepreneurship sounds like a dream come true, it’s a lot of hard work, and before you decide to delve…
There is no doubting the fact that the business world is changing and so many companies out there are offering different things day in day out. The internet is playing a massive role in the way business works and efficiently runs nowadays and it is just frightening to think where business will be in a…
For a long time, businesses have been using traditional till rolls in their operations. Even to date, some firms still use these types of rolls in their day to day operations. These traditional till rolls have some features that make them obviously inferior and have long running cost implications to the business. Thermal rolls on…
From Google’s office hammocks to Netflix’s unlimited vacation policy, much has been written about the myriad ways that company culture is key to creating a thriving and innovative business. Great office environments attract and keep the best talent, while encouraging the kind of creative and far-reaching thinking that keeps great companies ahead of their competitors….
Remember Silicon Valley in 1999? It was the year for dotcoms. People with any kind of content were being implored to take venture capital and publish their content ASAP. Risk was not considered and money was available at the drop of a hat. Today, Silicon Valley is in the same old party mode. Millions are…
This is something we all take for granted, the importance of office supplies. It is the common denominator in the business world and yet we never take a step back and assess what is so important about it. Everyone uses reams and reams of paper and pens as well as printer ink and plastic files…
With the wave of concern over the proposed health care reform laws scheduled to go into effect early in 2014, many organizations are examining ways of reducing health insurance premium costs whilst maintaining a productive workforce. Under President Obama’s Affordable Care Act of 2010, a vast majority of employers must provide greater access to affordable…
Somehow, our small Cooperstown farm does an amazing number of office holiday parties – and business and other functions throughout the year. This year, while we’re booking more than ever, we’re also talking more carefully and thoughtfully with the people doing the planning. These are some of the chief concerns that have come up, and…
For many entrepreneurs and small business owners, making the leap from home office to full-fledge office space feels expensive and overwhelming. It’s a big step to go from an at-home start-up to a more established business with rent, utilities, and multiple employees coming and leaving every day. Now though, in cities around the world, coworking…
It was the American actor Milton Berle that once said: “If opportunity doesn’t knock, build a door.” From the founder of IKEA to the founder of Apple, the entrepreneurs mentioned here have definitely built thousands of doors, all open to fresh and exciting places. Here are some top tips for budding entrepreneurs, from the people…
Any business that wants long-term growth needs to treat its customers with the highest level of respect. This does not necessarily mean that the “customer is always right” mantra comes into play here. Instead, your customer base simply needs to feel that you care about their well being. The problem here is that many businesses…
