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Good Customer Service: Understanding its Importance [Infographic]

Every business tries to deliver good customer service, but the standards of customer service from business to business can vary greatly. To ensure your employees provide good customer service, it has to be part of the company ethos. For example, if the managing director of a company doesn’t value customer service, how can you expect…

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Office Holiday Parties

10 Excellent Tips for a Rocking Office Holiday Party That Everyone Will Remember

Somehow, our small Cooperstown farm does an amazing number of office holiday parties – and business and other functions throughout the year. This year, while we’re booking more than ever, we’re also talking more carefully and thoughtfully with the people doing the planning. These are some of the chief concerns that have come up, and…

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Small Business

Why It’s Not Hard To Strategise Your Small Business And Fight Competition

Whether your business is big or small, making the most out of it fundamentally lies in how good you can efficiently run different layers of the structure. You may be armed with 50 members or a one-man rule, what matters most is, you are delivering results and is your business on track. Remember no business…

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