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Headlines
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Customer Service – Why It REALLY Matters to Get It Right

James Duval12 years ago3 years ago12 mins

If the product you ordered never arrived – or when it did, it arrived broken – you’ll want to get in touch with that company ASAP and see a fast resolution, whether that’s your money back or a replacement product. But often it’s just not that simple. Pick up the phone and you’re likely to…

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Customer service
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Start Investing In Customer Service And Not Just On Advertising

Marty Huggins13 years ago3 years ago04 mins

Any business that wants long-term growth needs to treat its customers with the highest level of respect. This does not necessarily mean that the “customer is always right” mantra comes into play here. Instead, your customer base simply needs to feel that you care about their well being. The problem here is that many businesses…

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Post List #1

ISO 41001:2018 Facility Management System — Three years on — Problem solved or just another standard?

ISO 41001 Standard Facility Management

In late 2018, the long-awaited International Standard Organization published ISO 41001:2018 — Facility Management system — Requirements with guidance for use. Some two and a half…

Smoking Linked With Crohn’s Disease Complications

Smoking Linked With Crohn’s Disease Complications

Use of tobacco can put the life of Crohn’s disease patients in jeopardy, along with increasing the frequency of hospitalizations as well as the indispensability…

Different Ways of Monitoring Student Progress

Classroom teaching and learning

A teacher’s work does not end after taking a class rather it has just begun. The main objective of taking classes is to help students…

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