Every business tries to deliver good customer service, but the standards of customer service from business to business can vary greatly. To ensure your employees provide good customer service, it has to be part of the company ethos. For example, if the managing director of a company doesn’t value customer service, how can you expect…
Somehow, our small Cooperstown farm does an amazing number of office holiday parties – and business and other functions throughout the year. This year, while we’re booking more than ever, we’re also talking more carefully and thoughtfully with the people doing the planning. These are some of the chief concerns that have come up, and…
When you think about farming, you always hear the gripe about big agro-business versus small farms, and how small farmers are being wiped out while Monsanto gets bigger. And somewhere in that argument someone will say that “a farm is after all, a small business.” Small farms, presumably, are those rustic buildings you see along…
Whether your business is big or small, making the most out of it fundamentally lies in how good you can efficiently run different layers of the structure. You may be armed with 50 members or a one-man rule, what matters most is, you are delivering results and is your business on track. Remember no business…
Starting a business is the most difficult thing that many people attempt in their professional life. No matter what the concept or what experience an individual brings to their new independent endeavor, there are likely to be surprises and pitfalls. To keep the missteps to a minimum and profits to a maximum, keep these ten…
